John A. Czepiel
4 known books
newest first
No author bio imported yet.
Books
OpenLibrary works by this author.
Changing marketing strategies in a new economy
Year unknown
Jules Backman and John A. Czepiel
Competitive marketing strategy
Year unknown
Managing customer satisfaction in...
Managing customer satisfaction in consumer service businesses
Year unknown
The Services challenge
Year unknown
John A. Czepiel, James Shanahan, Carole Congram, and John Czepiel
Fetched from OpenLibrary. Some translations may appear as separate works.