Francis Buttle

Systemic consumer production: les...

Systemic consumer production: lessons from family therapy

1993

The co-ordinated management of me...

The co-ordinated management of meaning: a new technology for consumer researchers

1993

Customer attachment

Customer attachment

Year unknown

Customer relationship management

Year unknown

Customer Relationship Management

Year unknown

Does ISO 9000 work?

Does ISO 9000 work?

Year unknown

Ethical mapping

Ethical mapping

Year unknown

Hospitality marketing

Year unknown David Bowie and Francis Buttle

Hospitality Marketing, 3Rd Edn

Hospitality Marketing, 3Rd Edn

Year unknown Francis Buttle, Maureen Brookes, Anastasia Mariussen, and David Bowie

Hotel and food service marketing

Year unknown

I heard it through the grapevine

I heard it through the grapevine

Year unknown

Is there a role for expectations ...

Is there a role for expectations in SERVQUAL?

Year unknown

Marketing communication theory

Marketing communication theory

Year unknown

Mid market CRM

Mid market CRM

Year unknown

Relationship marketing

Year unknown

Retail space allocation

Retail space allocation

Year unknown

Systemic consumer production

Systemic consumer production

Year unknown

The coordinated management of mea...

The coordinated management of meaning

Year unknown

The effect of mail questionnaire ...

The effect of mail questionnaire colour on response rate

Year unknown

The effect of signatory status on...

The effect of signatory status on mail survey response rate

Year unknown

The Hughes family

The Hughes family

Year unknown

What's wrong with Servqual?

What's wrong with Servqual?

Year unknown